Director, Labor Relations

Minimum Qualifications- Education & Prior Job Experience

• Demonstrates the highest level of ethics and integrity


• 7 years of experience in Labor Relations, or operational leadership of frontline employees at an airline, with 3 years of experience working on pilot-related issues, including pilot pay, scheduling, and seniority


• Experience as a company representative or System Board member during arbitration, litigation, and/or government hearings


• Experience in early dispute resolution strategy


• Previous collective bargaining agreement and negotiations experience

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant studies, such as Industrial Relations, or equivalent experience/training; Advanced degree preferred, legal or labor-related degree a plus

Skills, Licenses & Certifications

• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions


• Exceptional problem solving, analytical, and critical thinking ability


• Excellent communication skills (presentation, interpersonal, and written), with ability to handle complex topics comfortably and to interact effectively with all levels within the organization


• Ability to effectively advocate and communicate on behalf of American Airlines with all levels of external officials


• Ability to build and facilitate long-term relationships at all levels, both internally and externally


• Ability to delegate effectively and handle multiple responsibilities, manage available resources, make timely decisions, and understand the impact of those decisions on others


• Ability to demonstrate time management, multi-tasking, and organizational skills


• Ability and willingness to travel as necessary


• Ability to demonstrate flexibility and work a varied schedule


• Ability and willingness to remain current with industry practices and developments


• Mentoring and relationship building skills with ability to manage group and interpersonal conflict situations


• Believes in and promotes the American Airlines five leadership attributes: