Pre-Access Physician Liaison - Charleston, SC
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
HYBRID POSITION - Must live within an hour of Charleston, SC
Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services - redefining the possible in healthcare by empowering people to be the difference.
Physician Liaison:
The Pre-Access Physician Liaison will act as a liaison between referring providers, medical practice personnel, hospital leadership, and internal Pre-Access management teams to improve patient’s access to facility-based care while supporting and promoting an exceptional patient experience.
Knowledge and Skills:
We are looking for a dynamic and energetic self-starter who is confident in their ability and can work with minimal direction. The ideal person will have a passion for customer service and is solution focused, highly organized, detail oriented, an ability to set and meet deadlines, and influence others to optimize and achieve best practice. Possess strong communication skills, including written, verbal, organizational, and interpersonal with a desire to interact with physicians and all levels of leadership.
Responsibilities:
Develop and maintain a close relationship with the area providers and medical staff referring patients to the facility and communicate Pre-Access activities and provider opportunities to the appropriate teams
Visit and solicit feedback from physician offices and other operational personnel to identify opportunities
Facilitate resolution and optimization to improve outcomes and prevent recurring concerns
Facilitate meetings with impacted participants to share best practices, optimize work flows, remove barriers, resolve opportunities and increase referrals for the facility
Retain and increase referrals to the facility by operating as a liaison for providers
This position will review and analyze physician trends, identify opportunities while routinely sharing the results with the Pre-Access management team and facility leadership
Work closely and in a collaborative manner to manage and drive process improvement initiatives with Pre-Access, Patient Access, hospital facility leaders, and physician office leaders
Requirements:
Thorough knowledge and experience with Microsoft Office
Within reasonable driving distance of designated client location; minimum travel 25% to onsite locations
Preferences:
Bachelor’s degree
Experience in Patient Access, Pre-Access, healthcare leadership, marketing or public relations in healthcare experience
Will consider marketing, client relations, or public relations in industries outside healthcare for the right fit
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Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
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